#57 of 1,164 hotels in London based on Tripadvisor
Vince
United States,
May
2024
8.2/10
My stay at the hotel was a mix of great and not-so-great experiences. The rooms were small but comfortable, and the view of the all-green surroundings was worth the slightly higher price. However, the service fell short of the 5-star expectation. The location was ideal, right in the bustling Knightsbridge area and close to major attractions like Hyde Park and Harrods.
Rooms
8.0
The rooms were comfortable and offered plenty of wardrobe space. The only downside was their small size.
Service
7.0
The staff were outstanding and went above and beyond in all aspects, although it didn't quite meet the standards expected of a 5-star hotel.
Location
9.0
The hotel's location in Knightsbridge was fantastic, with easy access to major spots like Hyde Park and Harrods. However, the busy surroundings could make driving in and out a challenge.
Dining
8.0
The dining experience was delightful, especially with the view of the park and the horses. The food was delicious, although it could have been a bit hotter.
Facilities
9.0
The hotel facilities were top-notch, offering everything needed for a comfortable stay.
William
United States,
February
2024
8.2/10
The hotel's location is superb, with easy access to key areas in London, although the busy surroundings can present a challenge for drivers. The rooms are luxurious, airy, and maintained to a high standard. Service is top-notch, with staff being exceptionally polite and attentive. Dining options offer a nice experience, but some pricing aspects could be reconsidered in relation to the quality. Overall, a standout choice in London's hospitality scene with exceptional service and comfortable accommodations.
Rooms
9.0
The rooms were airy and erred on the luxurious side, with both a walk-in shower and a deep bath.
Service
9.0
The service was fabulous, with incredibly polite staff who genuinely looked after us.
Location
8.0
The hotel is situated in an excellent location in London, standing out above most others in the city.
Dining
7.0
Dining provided a lovely experience, although some pricing aspects could use adjustment for value.
Facilities
8.0
The establishment offers a wide range of facilities that add to the overall convenience and enjoyment of the stay.
Friendly Staff
Pricing
Kathleen
United Kingdom,
December
2023
9.2/10
The Sloane Suite at £1100 a night was a luxurious stay with well-appointed rooms, featuring nice lighting, a large flat-screen TV, ample storage, and a lavish bathroom with high-end amenities like a heated toilet seat, towel rack, and a luxurious rain shower. The attentive service from friendly staff members, including the Hotel Manager, made the experience truly personalized and special. The location in Hyde Park is exceptional, perfect for shopping and exploring, standing out in the hospitality industry. The dining experience was a culinary delight with exceptional breakfast service and a unique touch with liquid nitrogen ice cream.
Rooms
9.0
Luxurious rooms with high-end amenities and great lighting.
Service
9.0
Incredibly attentive service from friendly and genuine staff members, including the knowledgeable Hotel Manager.
Location
10.0
Exceptional location in Hyde Park, perfect for shopping and exploring.
Dining
9.0
A culinary delight with exceptional breakfast service and a unique touch with liquid nitrogen ice cream.
Facilities
9.0
Top-notch facilities that enhance the overall experience.
John
United Kingdom,
August
2023
9.4/10
I had a wonderful stay at the hotel, with very comfortable rooms and superb service. The location couldn't have been better, just a stone's throw away from all the luxury shopping at Knightsbridge. The dining experience was outstanding with a beautiful view of the park. The facilities were top-notch.
Rooms
9.0
The rooms are very comfortable and have been upgraded to a standard that their competitors globally will struggle to emulate. The only downside was being next to a room with a screaming baby.
Service
10.0
The service at this hotel goes above and beyond in every aspect. From reception to the spa staff, everyone was superb with incredibly polite, attentive, and personalized service.
Location
10.0
The hotel's location in Knightsbridge is impeccable, just a stone's throw away from Harrods and all the bling of the area, with Harvey Nichols directly opposite the hotel. It was perfect for me.
Dining
9.0
The dining experience was outstanding, especially with the view of the park. It's a great place for a special occasion like my birthday.
Facilities
9.0
The facilities at the hotel were fantastic. The full-size table with a hot cabinet underneath for keeping breakfast warm was a nice touch.
Comfortable Rooms
Screaming Baby Nearby
Jake
United Kingdom,
July
2023
8.6/10
Staying at the hotel was a wonderful experience. The rooms were spacious and beautifully decorated, offering fantastic views of the Park. The service was beyond friendly, with attentive staff who provided the best tips in the city. The location was excellent, just a stone's throw away from Harrods and all the attractions of Knightsbridge. The dining was enjoyable, especially the breakfast, though some renovations were happening. Overall, a great stay with a few minor inconveniences.
Rooms
9.0
The room with a king size bed and fantastic views of the Park was spacious and beautifully decorated with high-quality amenities. It had nice lighting, a large flat-screen TV, ample storage, and a luxurious bathroom with modern features like a heated toilet seat and rain shower head.
Service
9.0
The staff were amazing, always smiling and extremely attentive. They even knew some of the MO people from other countries and provided excellent service, including helpful tips.
Location
10.0
The hotel's location was excellent, just a short walk from iconic spots like Harrods and a tube station. It was well-designed and open 24 hours, ideal for travellers exploring the city.
Dining
7.0
The dining experience, including the breakfast, was enjoyable, although there was some construction work happening, which affected the overall ambiance. The liquid nitrogen ice cream was a standout highlight worth trying.
Facilities
8.0
The hotel offered a range of facilities to enhance the stay, including room service, car hire, and laundry services, ensuring a comfortable and convenient visit.
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Mandarin Oriental Hyde Park, London Hotel10.06
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11.06.2025
